Last updated: April 2026 · The Food Phoenix (thefoodphoenix.com) · Operated by Dr Catriona Walsh
This website is operated by Dr Catriona Walsh, trading as The Food Phoenix, a nutrition and lifestyle coaching service.
Contact:
Email: admin@thefoodphoenix.co.uk
Website: www.thefoodphoenix.com
By accessing this website or purchasing our services, you confirm that you have read, understood, and agree to these Terms & Conditions.
You may use this website for your own personal, non-commercial purposes. You agree not to:
We reserve the right to restrict or terminate your access to the website if you breach these terms.
All content on this website — including text, images, graphics, logos, videos, programme materials, and the brand name "The Food Phoenix" — is the intellectual property of Dr Catriona Walsh unless otherwise stated. All rights are reserved.
You may share links to our content and quote brief passages for personal or educational purposes, provided you clearly attribute the source. Any other use requires written permission.
The Food Phoenix offers nutrition and lifestyle coaching — not medical treatment, medical advice, or clinical care of any kind. Dr Catriona Walsh holds a medical qualification but operates exclusively in a coaching capacity through this service and does not practise as a physician, diagnose conditions, prescribe medication, or provide clinical consultations.
Coaching is a collaborative partnership. You remain in full control of all decisions relating to your health, diet, lifestyle, and medical care. Nothing we discuss together should replace the advice of a qualified medical professional who knows your full medical history.
Our services are intended for adults aged 18 and over. By engaging our services, you confirm that you are 18 or older and have legal capacity to enter into this agreement.
Certain health conditions may make our programme unsuitable for you, or may require you to work alongside your medical team. We reserve the right to decline to work with you, or to discontinue working with you, if we have concerns about your safety or suitability for the programme.
As a client, you agree to:
Payment terms, programme fees, and booking arrangements are set out at the point of purchase. All fees are stated in GBP (£) unless otherwise specified and are inclusive of any applicable VAT where relevant.
Payment constitutes your acceptance of these Terms & Conditions and any programme-specific terms provided at the time of purchase.
Cancellation of sessions: Please give at least 48 hours' notice to cancel or reschedule a session. Sessions cancelled with less than 48 hours' notice may be forfeited at our discretion.
Programme refunds: Where you are a consumer resident in the UK or EU, you have a statutory 14-day right to cancel a distance contract (the "cooling-off period"), beginning from the date of purchase. If you request and we provide services within that 14-day period, a proportionate deduction will be made for services already delivered.
After the cooling-off period, refunds are at our discretion. We do not offer refunds on the basis of results, as outcomes depend substantially on the effort and commitment you bring to the process.
Nothing in these terms affects your statutory rights as a consumer under UK law.
We reserve the right to update, modify, or improve programme content at any time to reflect new research or best practice. Core programme structure and your access to materials will not be materially reduced once you have enrolled and paid.
This website and its content are provided on an "as is" basis. We make no warranties — express or implied — about the accuracy, completeness, or suitability of the information for your particular circumstances.
Health and nutrition are complex, highly individual fields. What works for one person may not work for another. We cannot and do not guarantee any specific health outcomes from working with us.
We make reasonable efforts to keep the website available and accurate, but we cannot guarantee uninterrupted access or that the site is free from errors or viruses.
To the fullest extent permitted by law, The Food Phoenix and Dr Catriona Walsh shall not be liable for:
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot legally be excluded under UK law.
Our total liability to you for any claim arising out of or in connection with your purchase of services shall not exceed the amount you paid for those services.
We treat all information you share with us in a coaching context with strict confidentiality. We will not disclose your personal information to third parties except:
We ask that you treat our programme materials, intellectual property, and any information shared by other clients (in group settings, if applicable) with equivalent confidentiality.
Testimonials and case studies shared on this website represent the experiences of individual clients and are not guarantees of your results. Your outcomes will depend on your unique health history, circumstances, level of commitment, and factors outside our control.
We present testimonials in good faith and have not modified them in any way that would make them misleading.
This website may contain links to external websites, research, or resources. These are provided for information only. We do not endorse, control, or accept responsibility for the content of external sites.
Your privacy matters to us. Please read our Privacy & Cookie Policy to understand how we collect, use, and protect your personal data.
These Terms & Conditions are governed by the law of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws in your country of residence grant you additional rights.
We may update these Terms & Conditions from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of this website or our services after changes are posted constitutes acceptance of the updated terms.
Questions about these terms? We're always happy to talk things through:
These Terms & Conditions were last reviewed and updated in April 2026.
The information provided on this website is for educational and informational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.
Dr Catriona Walsh provides nutrition and lifestyle coaching services. While she is a former consultant paediatrician, the services offered through this website do not constitute medical practice and are not a replacement for appropriate medical care. If you think you may have a medical emergency, call your doctor or emergency services immediately.
The testimonials and case studies presented represent individual experiences and results. Individual results may vary. No guarantee of specific results is made or implied.
© 2025 The Food Phoenix. All rights reserved.
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